Frequently Asked Questions

At AutoForward.com, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at info@AutoForward.com and we will answer it within 24 hours - guaranteed.

1. Why does AutoForward.com offer Domain/Email Forwarding for such low prices?
2. How does the free trial work?
3. What is a domain name?
4. Why do I need to register a domain name?
5. Is the domain forwarding service available for non .com domains?
6. I would like to register my domain name. What nameservers should I use?
7. What is the guarantee?
8. What will people see in the browser address bar when I use AutoForward?

1. Why does AutoForward.com offer Domain/Email Forwarding for such low prices?
   
   Because we have a commitment to the Internet community to bring Internet services that have been out-of-reach to the general public to a price point where almost anyone can afford to be on the Internet.
    
2. How does the free trial work?
   
   When you order Domain/Email Forwarding,  you will receive a free 7-day trial so that you can see how our services work.  We know you will love our service and will be charged after the 7-day trial is over.  But, if you decide to cancel before the 7-day trial is over, you will not be charged.
    
3. What is a domain name?
   
   A domain name tells web browsers (and the computers they use) how to find your web site on the Internet. Our domain name is "AutoForward.com". Each domain name is assigned to a numerical IP (Internet Protocol) address by your host provider. Since people remember names better than numbers, the domain name translates this number into words: www.AutoForward.com.
    
4. Why do I need to register a domain name?
   
   Most Internet providers offer you some web space on their own server for your web site. Most of the time, they look like this:
   http://www.yourisp.com/users/~youraccount/index.htm.
   In addition to having to explain the little squiggle mark (~ which is called a tilde) to your less net.savvy customers, this can prove cumbersome on business cards and letterhead, and it does not reflect the unique nature of your business or homepage. Registering a domain name for your business or organization is essential to your marketing efforts. A domain name gives your business a unique identity on the world wide web. 
    
5. Is the Domain/Email Forwarding service available for non .com domains?
   
   Yes, over 35% of our customers are non-.com domains and many are international. We can provide services for any domain extension.
    
6. I would like to register my domain name. What nameservers should I use?
   
   Our DNS servers are:
1. ns1.AutoForward.com
2. ns2.AutoForward.com
3. ns3.AutoForward.com
    
7. What is the guarantee?
   
   If after using our Domain/Email Forwarding service for 7 days, you are not 100% satisfied for any reason, please cancel and AutoForward.com will not charge you.
    
8. What will people see in the browser address bar when I use AutoForward?
    
9. When people visit your site that uses Domain/Email Forwarding, they will always see your domain name in their browser address bar - they will not see your actual web site like other URL forwarding services do.

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